INTERVIEWS
HOW USER-FRIENDLY IS YOUR WEBSITE?
USABILITY LESSONS FOR LIBRARIES IN A REMOTE WORLD
By: Greg Landgraf for American Libraries Magazine
Published: March 2021
"As the pandemic has limited in-person library services this year, many libraries are relying on their websites more than ever to deliver the services their communities need and expect. But a website is useful only if it enables patrons to find and do what they need. The increased importance of library websites during the COVID-19 era has highlighted common usability shortcomings—and opportunities."
CONFERENCE PRESENTATIONS & WEBINARS

Mid-Atlantic Conference of the Medical Library Association 2017 Annual Meeting
PRESENTATION:
HOLDING OUT FOR A HERO-
FACING YOUR FEAR OF IMPLEMENTING A CROSS-CONSORTIUM EBSCO DISCOVERY SERVICE
Click above to see slides from my October 2017 presentation on usability statistics for a newly implemented EBSCO Discovery Service.
PROGRAMMING

BOSTON SAFE, BOSTON STRONG
In this free, one-hour class you will be introduced to the apps that can help prevent sexual assault, harassment, and domestic violence.
For more examples of my work, please don’t hesitate to contact me at manzo[dot]christina[at]gmail[dot]com.